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PATIENTS SPEAK OUT

What our patients say about us

"Was a patient today and must say how professional and cheery everyone is. Nothing seems to be too much of a problem and most things are anticipated. You folk are a real lesson in good customer service and proof that a good culture always spreads. Thanks again."

"To all the lovely people who looked after me yesterday - I know you are doing your job - but you did it with care and concern. My grateful thanks"

"I attended your Day Surgery for a cataract operation and wanted to express my sincere appreciation to all who attended me in such a professional manner. On my arrival I was greeted very pleasantly by the Receptionist and admitted by the nurses who was very attentive and caring. The recovery nurses were extremely kind and saw to my needs. I felt the whole unit was very well run and I commend the staff"

"I wish to commend the excellent and pleasant attention received from staff who attended to me in the course of my cataract surgery today. This applied to the introduction to the procedure as well as post operative care."

"Excellent centre - would return & encourage friends to have surgery with you. Exceptional staff. Manner of admitting staff excellent. Strongly recommend the centre."

"I was absolutely pleased with the attention I received. The staff attending to me were wonderful"

"Thank you to the staff at the centre. The entire experience was outstanding in terms of care, professionalism, cleanliness and communication. Superb care of patients. Thank you most sincerely"

"My mother is 93 – all care was above expectation! Thank you all very much."

"I appreciated the competent and caring attitude of everyone at the centre"

"Process was first class from nursing staff, very good and very commendable."

"Unfortunately there was a delay, however I was kept informed. I was very happy with the attention given from my arrival to leaving the centre. Thankyou to all who assisted me. Your dedication and thoughtfulness was appreciated."

"Thankyou I feel that everything was beyond my expectations."

"We were pleased with the communication prior to operation and the care we received on the day (from the time we arrived until we left). You're doing a great job - thankyou."

"My daughter's care was wonderful. The staff were all fantastic and made us feel very comfortable. A big thankyou."

"I found the staff to be very efficient and professional, but kind, caring and helpful as well. Applaud them. Thankyou."