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Patient Information

Patient Feedback

The San Day Surgery Hornsby is dedicated to providing you with the best possible standard of care. We value your feedback and would like to hear from you. If you wish to provide feedback regarding a particular service at the San Day Surgery Hornsby, or your admission to the San Day Surgery Hornsby as a patient, there are several options available to you:

While you are in hospital

  • Speak to your nurse or the Nursing Unit Manager of the San Day Surgery Hornsby. S/He can address most of your concerns whilst you are in hospital and ensure timely action
  • Use the feedback form available at the San Day Surgery Hornsby
  • If you wish to speak to someone outside the department you may speak to the Director of Clinical Services.

Once you have left the hospital

Director of Clinical Services
The San Day Surgery Hornsby
1a Northcote Rd
Hornsby NSW 2077
Ph: (02) 9480 6888
Fax: (02) 9480 8321
Email: customerfeedbackSDSH@sah.org.au

Alternatively, you can contact the Sydney Adventist Hospital Quality Management Department:

Quality Management Department
Sydney Adventist Hospital
185 Fox Valley Road
WAHROONGA NSW 2076
Ph: (02) 9487 9888
Fax: (02) 9473 8344
Email: customerfeedback@sah.org.au
www.sah.org.au